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EAP Clinician and Account Manager

Reach EAP works alongside its parent company, AllOne Health Resources, which is a leader in workplace health and productivity. We provide a full spectrum of Employee Assistance Programs (EAP) as well as health, wellness, safety and benefit products and services to meet even the most specific and important needs of organizations and their employees.

We are currently seeking an EAP Clinician & Account Manager at our Fredericksburg, Virginia customer location. This is a part-time position working Monday-Friday.

Summary of Duties and Responsibilities:

The EAP Clinician & Account Manager position is one that is located on-site at a major medical institution in Fredericksburg, Virginia but that also serves external contracts in the area. The position involves building and maintaining strong client relations with employer customers, and ensuring that EAP services are well-utilized throughout our client companies. Counseling and clinical consultation responsibilities include providing assessment, short-term counseling, crisis intervention, and management consultation both by phone and in-person. This position offers the ability to work from home one day per week.

Essential Duties and Responsibilities:

  • Perform clinical work including assessments, crisis intervention, short-term counseling, and resource referrals, and case management.
  • Serves as a clinical expert and ready resource for EAP Intake Specialists, when they require additional support in providing professional, thorough, and timely customer service to both employee and employer clients to optimize efficiency and customer service.
  • Provide organizational and management consultations, responding to performance and productivity concerns, as well as workplace trauma, crisis, and loss.
  • Service the onsite EAP account by creating a strong partnership with Human Resources liaisons, assessing the organizational needs, serving on committees, conducting account meetings, creating and distributing promotional materials, writing reports and being proactive to help ensure strong EAP visibility and utilization.
  • Service external EAP accounts by creating a strong partnership with HR contacts, assessing organizational needs, conducting account meetings, creating and distributing promotional materials, writing reports and being proactive to help ensure strong EAP visibility and utilization.
  • Delivers customized training and educational seminars to organizational customer employee populations, as well as other organizational interventions when properly educated to execute these.
  • Attends health, wellness, and open enrollment fairs to actively promote the EAP to employees and their dependents.
  • Responsible for a regular and consistent pattern of customer liaison contact, as well as for tracking all customer contact activities in the EAP Expert database system.
  • Perform other related duties as needed and/or required.

Qualifications:

  • Master s Degree in Social Work, Counseling, or Psychology required.
  • 3+ years of post-Master s degree clinical experience.
  • Active Clinical Licensure in a Mental Health profession.
  • Outstanding interpersonal, communication, organizational, and problem solving skills.
  • Strong customer service skills.
  • Previous EAP experience preferred.
  • Ability to provide promotional seminars and entry-level EAP trainings preferred.
  • Substance Abuse Professional (SAP) qualification preferred.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) retirement program
  • Paid time off
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts (FSA)
  • Company paid Life and Disability insurance programs

Licenses & Certifications:

  • LCSW, LICSW, or LMHP.
  • AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.


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